Mystery shopping – why it’s time to redefine it

Mystery shopping has been a staple part of the customer experience armoury for a long time. Done well, it’s ideal for gathering detailed information about a particular aspect of your shop or restaurant. Armed with a list of questions, mystery shoppers collect feedback that other customers simply don’t volunteer. However, there lies the rub. These […]

Mystery shopping – why it’s time to redefine it

Mystery shopping has been a staple part of the customer experience armoury for a long time. Done well, it’s ideal for gathering detailed information about a particular aspect of your shop or restaurant. Armed with a list of questions, mystery shoppers collect feedback that other customers simply don’t volunteer. However, there lies the rub. These […]

How Visual Data Helps Shops Make Better Buying Decisions

The humble avocado. The super food of choice for Instagram users and a best seller up and down the country. If anything were to sum up society today it’s an avocado. A glimpse into the shopping and eating habits of Britain. Demand is such that you can pick up an avocado just about anywhere today […]

Zoined service now supports advanced budgeting

Below are described the highlights of our latest Zoined service release: 1) Extensive budgeting support Based on feedback from several customers we have extended the functionality in Zoined service to support much wider set of metrics, dimensions and time intervals in setting and analysing budgets. Creating and editing budgets is available for admin users in […]

Datalogic adds Zoined into its Authorised ISV partner line-up

Today Datalogic, a global leader in Automatic Data Capture and Industrial Automation markets, and world-class producer of bar code readers, mobile computers, sensors for detection, measurement and safety, vision systems and laser making equipment, has named Zoined as an authorised ISV partner. Zoined, a Finnish, out-of-the-box analytics and reporting specialist, helps retailers and hospitality companies […]

Datalogic adds Zoined into its Authorised ISV partner line-up

Today Datalogic, a global leader in Automatic Data Capture and Industrial Automation markets, and world-class producer of bar code readers, mobile computers, sensors for detection, measurement and safety, vision systems and laser making equipment, has named Zoined as an authorised ISV partner. Zoined, a Finnish, out-of-the-box analytics and reporting specialist, helps retailers and hospitality companies […]

Bringing clarity to complexity in the world of retail analytics

When you think about your job, what are the things that really slow you down? Email has to be high on the list, meetings and conference calls another, not to mention the follow up emails and conference calls that have to happen because not all the information was available the first time around. Having the […]

Bringing clarity to complexity in the world of retail analytics

When you think about your job, what are the things that really slow you down? Email has to be high on the list, meetings and conference calls another, not to mention the follow up emails and conference calls that have to happen because not all the information was available the first time around. Having the […]