Why Prime Cost Is the Most Important Number (that should be) On Your P&L

Why Prime Cost Is the Most Important Number (that should be) On Your P&L

In this blog post, our guest blogger Jim Laube (Founder & CEO of RestaurantOwner) will give you a short introduction to the concept of Prime Cost, one of the most important key performance indicators for your restaurant. Table of Contents It’s impossible to cost-control yourself to success in the restaurant business. However, it’s not uncommon […]

Revealing Zoined’s Net Promoter Score® (NPS) of 2021 H2

How likely are you to recommend Zoined Analytics to a friend or colleague? If you’re like most of our customers, the answer is very likely. In fact, we achieved a Net Promoter Score® (NPS) of 51, which is considered very good for the SaaS industry. Before we get into the details, let us step back […]

3 Ways Zoined Analytics Enables Lean Operations for our Customers

During the past 10 months, we have been interviewing our existing customers and collecting a wealth of information about how they use Zoined and what benefits they are especially fond of. It turns out that all the customers are empowered to run their operations in a more lean fashion than before they used Zoined. Read […]

Dealing with declining footfall

A drop in UK High Street footfall The latest figures show that UK High Street footfall continued to decline towards the end of the summer, with August experiencing a 2.6% drop according to BRC-Springboard figures reported by Retail Systems. Retail parks fared better, with footfall increasing by 1.6%. Regional differences also had an impact, with […]

The Evolution of Data

Are you up to date with data? It’s a question that catches many retailers off guard. Many have invested in great data collection technology, and will point to the wealth of information they have as a positive step for their business. But what can you do with that data? What’s the next step? In today’s […]

How do deal with the ‘known unknown’?

Shoppers, the Known Unknown A question we are often asked by retailers that already collect plenty of data is ‘how do we use our data to improve customer experience in-store?’. Having a lot of data is great, but if you can’t use it to make meaningful changes based on solid insight then it’s not going […]

The omni-channel opportunity

On the face of it, omni-channel is a simple concept. A basic definition is that it relates to a type of retail which integrates the different methods of shopping available to consumers, such as online, in a physical shop or by phone. But shopping habits have changed massively over the last five years, driven by […]

Retail Analytics: does Retail Need Vertica like a Fish Needs a Bike?

As a Vertica partner, Zoined is well placed to explain the benefits Vertica brings to the retail industry. And that’s exactly what Zoined MD Styrbjörn Torbacke will be doing as a guest speaker in an upcoming Vertica webinar, which also features analyst Dana Gardner. The free webinar, which takes place on 7 September (with on-demand […]

Next-gen tech: Where’s the competitive advantage?

The Cloud, the Internet of Things, artificial intelligence. These are just the tip of the iceberg when it comes to the new technologies that retailers are investing in. In fact, many retailers have already dipped their toes into the steady stream of new technology and services available to them in order to gain competitive advantage […]

Taking advantage of the summer surge

A quote often attributed to Mark Twain goes: “Everybody talks about the weather, but nobody does anything about it.” It’s an accurate reflection of the British obsession with the weather. In fact, according to a BBC report, nine in 10 Brits will have talked about the weather in the last six hours. However, when the […]